In the real estate industry, professionals often wear multiple hats to meet the diverse needs of clients. Brokers facilitate the buying, selling, or leasing of properties and earn commissions based on the transaction’s value. Appraisers, on the other hand, provide impartial, accurate property valuations that are essential for informed decision-making by buyers, sellers, lenders, and investors. Although these roles complement each other, combining them under a single practitioner can create significant conflicts of interest that undermine the integrity of both professions.

The core issue lies in the divergent motivations of brokers and appraisers. Brokers are incentivized by the commission, which is tied to the value of the property and the success of the transaction. This financial motivation can lead brokers to manipulate property valuations—either inflating the value to secure a sale or undervaluing a property to expedite the transaction. Such actions may benefit the broker but distort the true market value and could ultimately harm other stakeholders, such as lenders or buyers.

In contrast, appraisers are expected to provide unbiased, objective property valuations. Their work should be independent and based solely on the property’s characteristics, market conditions, and other relevant factors, without any external influences. When an individual engages in both brokering and appraising, it raises concerns about the integrity of the valuation and the possibility that the dual roles could influence the professional’s objectivity, judgment, and ethical decision-making. Their financial interest in closing the deal could lead to a questionable and potentially inflated or deflated property value.

A few weeks ago, a client requested our company to sign a non-disclosure agreement (NDA) to ensure the confidentiality of the information they would provide, we reassured them that confidentiality is a cornerstone of our professional practice. Not only do we strictly comply with the Data Privacy Act of the land, but we also adhere to the ethical principles outlined in the International Valuation Standards (IVS). These guiding frameworks collectively reinforce our commitment to safeguarding client information, maintaining impartiality, and upholding the highest standards of professional integrity.

As a company that handles sensitive and proprietary client information, we strictly comply with the Data Privacy Act. This legislation mandates the secure handling, processing, and storage of data to protect it from unauthorized access, misuse, or breaches. Our compliance ensures that every piece of information entrusted to us is treated with utmost care and responsibility.

Recognizing this inherent conflict of interest, the Real Estate Service Act (RESA) of the Philippines, which governs the practice of real estate services in the country, mandates the separation of the real estate broker and appraiser professions. RESA ensures that each profession operates independently, preserving the integrity of their respective roles. The law encourages individuals to specialize in either brokering or appraising, which safeguards both professional accountability and the quality of services provided to clients. By doing so, RESA helps maintain public trust and transparency in real estate transactions.

The separation of these professions also aligns with global best practices, such as those outlined in the International Valuation Standards (IVS). These standards emphasize the importance of ethics, integrity, and impartiality in valuation practices. By keeping brokering and appraising distinct, the real estate industry can better ensure that valuations remain objective and reliable, upholding the public interest and minimizing any potential conflicts of interest.